Last Updated: August 19, 2026
Welcome to KUZA.
These Terms & Conditions govern your use of the KUZA website and any purchase made through it.
By accessing or using our website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.
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1. About KUZA
KUZA is an Egyptian apparel brand inspired by Asian and Japanese culture and aesthetics, reinterpreted through a contemporary perspective.
Our products, designs, images, descriptions, and content are created to represent the identity and values of KUZA.
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2. Website Use
You agree to use the KUZA website only for lawful purposes.
You must not:
* Use the website for fraudulent or unlawful activities.
* Attempt to gain unauthorized access to any part of the website.
* Interfere with the website’s operation or security.
* Copy, reproduce, distribute, or commercially exploit our content without permission.
* Use automated systems to collect information from the website without authorization.
* Impersonate another person or entity.
We reserve the right to restrict or terminate access to the website if we believe these terms have been violated.
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3. Products and Product Information
We make reasonable efforts to ensure that product descriptions, images, colors, sizes, prices, and other information displayed on our website are accurate.
However:
* Colors may appear slightly different depending on your device or screen.
* Product images may vary slightly from the actual product.
* Measurements may have a reasonable manufacturing tolerance.
* Product availability may change without prior notice.
We reserve the right to correct errors or inaccuracies at any time.
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4. Product Availability
All products are subject to availability.
A product being displayed on the website does not guarantee that it will remain available.
We reserve the right to:
* Limit quantities
* Discontinue products
* Modify collections
* Change product specifications
* Refuse or cancel orders when necessary
If we cancel an order that has already been paid for, the applicable amount will be refunded through the appropriate payment method.
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5. Prices
All product prices displayed on the website are shown in the applicable currency and may be changed at any time without prior notice.
Prices may be updated due to changes in:
* Production costs
* Materials
* Taxes or applicable charges
* Promotions
* Business conditions
Any applicable shipping fees or additional charges will be displayed during the checkout process where applicable.
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6. Orders
When you place an order through our website, you are making a request to purchase the selected products.
After placing an order, you may receive an order confirmation.
An order confirmation does not necessarily guarantee that the order has been fully accepted.
We reserve the right to refuse or cancel an order for reasons including:
* Product unavailability
* Incorrect pricing or product information
* Suspected fraudulent activity
* Incorrect customer information
* Delivery limitations
* Technical errors
* Other legitimate business reasons
If an order is cancelled after payment has been made, we will take reasonable steps to process the applicable refund.
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7. Customer Information
You are responsible for providing accurate and complete information when placing an order.
This may include:
* Full name
* Phone number
* Email address
* Shipping address
* Other information required to complete delivery
KUZA is not responsible for delays or failed deliveries caused by inaccurate or incomplete information provided by the customer.
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8. Shipping and Delivery
We currently offer delivery within Egypt.
Estimated delivery times may vary depending on:
* Delivery location
* Courier availability
* Order volume
* Public holidays
* Unforeseen circumstances
Any delivery timeframe displayed on the website is an estimate and not necessarily a guaranteed delivery date.
Once an order has been handed over to the shipping provider, delivery may be subject to the provider’s terms and operational conditions.
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9. Cash on Delivery
Where Cash on Delivery is available, customers may be required to pay the full order amount upon delivery.
Repeated refusal or failure to receive confirmed orders may result in restrictions on future Cash on Delivery orders.
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10. Payment
We may offer different payment methods depending on availability.
Payments processed through third-party providers may be subject to the provider’s own terms and conditions.
KUZA is not responsible for technical issues caused by third-party payment services.
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11. Exchanges and Returns
Our exchange and return procedures are governed by our Exchange & Return Policy.
Products eligible for return or exchange must generally be:
* Unworn
* Unwashed
* In their original condition
* Returned with original tags and packaging where applicable
Certain products or promotional items may be subject to different conditions.
Please review our Exchange & Return Policy before submitting a request.
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12. Damaged or Incorrect Orders
If you receive an item that is damaged, defective, or different from what you ordered, please contact KUZA as soon as possible.
We may request photographs, order information, or other details to assess the issue.
Where an error is confirmed on our side, we will take appropriate action in accordance with our applicable policies.
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13. Intellectual Property
All content available on the KUZA website is protected by applicable intellectual property laws.
This includes, but is not limited to:
* KUZA name
* KUZA logo
* Product designs
* Graphics
* Photography
* Videos
* Illustrations
* Text
* Website design
* Collection names
* Original artwork
You may not reproduce, modify, distribute, sell, publish, or commercially exploit our intellectual property without prior written permission.
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14. Original Designs
KUZA places strong emphasis on originality.
Our designs are created specifically for KUZA and are intended to form part of our unique visual identity.
Unauthorized copying, reproduction, modification, or commercial use of KUZA designs or artwork is prohibited.
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15. User-Generated Content
If you voluntarily submit content to KUZA, such as photographs, reviews, comments, or other material, you confirm that:
* You own or have the necessary rights to the content.
* The content does not violate the rights of another person.
* The content does not contain unlawful, abusive, or misleading material.
By submitting content, you may grant KUZA permission to use, reproduce, display, and share that content for legitimate brand, marketing, or promotional purposes, subject to applicable law.
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16. Reviews and Comments
We may allow customers to submit product reviews or comments.
Reviews should be honest and based on genuine experiences.
We reserve the right to remove content that is:
* False or misleading
* Offensive or abusive
* Illegal
* Spam
* Promotional or unrelated
* In violation of another person’s rights
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17. Promotions and Discounts
Promotional offers, discount codes, and special campaigns may have specific terms.
Unless otherwise stated:
* Promotions cannot be combined.
* Discount codes cannot be exchanged for cash.
* Offers may have expiration dates.
* Some products may be excluded from promotions.
* KUZA reserves the right to modify or terminate promotions when necessary.
Specific promotional terms will apply where provided.
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18. Third-Party Services and Links
Our website may contain links to third-party websites or use third-party services.
These may include payment providers, delivery services, social media platforms, analytics services, or other external providers.
KUZA does not control third-party websites and is not responsible for their content, availability, security, or privacy practices.
Your use of third-party services may be subject to their own terms and policies.
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19. Website Availability
We aim to keep the KUZA website available and functioning properly.
However, we do not guarantee that the website will always be:
* Available
* Error-free
* Secure
* Free from interruptions
* Free from technical issues
The website may occasionally be unavailable due to maintenance, updates, technical problems, or circumstances beyond our control.
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20. Limitation of Liability
To the extent permitted by applicable law, KUZA will not be responsible for indirect, incidental, or consequential losses arising from your use of the website or products purchased through it.
Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.
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21. Indemnification
To the extent permitted by applicable law, you agree to hold KUZA harmless from claims, losses, damages, liabilities, and expenses arising from:
* Your misuse of the website
* Your violation of these Terms & Conditions
* Your violation of applicable laws
* Your infringement of another person’s rights
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22. Privacy
Your use of the KUZA website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.
By using our website, you acknowledge that you have read and understood our Privacy Policy.
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23. Changes to These Terms
KUZA may update these Terms & Conditions from time to time.
When changes are made, we will update the “Last Updated” date at the top of this page.
Your continued use of the website after changes are posted means that you accept the updated Terms & Conditions.
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24. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of the Arab Republic of Egypt, unless otherwise required by applicable law.
Any disputes arising in connection with these Terms & Conditions shall be subject to the jurisdiction of the competent courts in Egypt, to the extent permitted by law.
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25. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us through the contact information provided on our website.
KUZA
Email: kuzaoriginals@gmail.com
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Final Note
By using the KUZA website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
KUZA — Wear Your Way.